Peform2Excel provides expert advice and support to health and social care providers. Experienced in helping care homes and domiciliary agencies to maintain and improve standards in line with regulatory requirements.
Support includes one off or continual quality assurance audits with written reports, development plans and review meetings. Training audits with support to deliver training cost effectively as possible for the organisation, induction packages for new staff. Management supervision/support, change management, disciplinary support management and retention of staff management strategies.
The new methodology for inspections has begun. The Provider Information Return (PIR) and the new inspection will concentrate on the five principles, key lines of enquiry (KLOE’S) – Is it safe? Is it effective? Is it caring? Is it responsive? Is it well led?
Perform2Excel is able to support you in completing your PIR prior to your Care Quality Commission (CQC) Inspection.
Perform2Excel helps organisations promote high standards of care delivery. Assisting with audits such as self assessment reports, quality assurance surveys, and customer satisfaction questionnaires to assist compliance with the Care Quality Commission fundamental standards.
Support and guidance is available to help you meet the Essential Standards for Quality and Safety Compliant Outcomes.
Writing your Self-Assessment Developing Plan and producing for you a clear action plan to meet identified needs.Ongoing support is available to support you in carrying out the required actions.
- Self assessment reports from £500 – £1500
- Quality assurance/customer service Surveys carried out from £300
Inspection is changing from 2014 – if you need some support, get in touch.